Contact and support

What never to send

No genuine support request asks for a password, a full card number or a one-time code. A message that asks for one is not from the operator, whatever channel it arrives on. No cashier channel needs one either: Boost, Touch ’n Go and USDT TRC20 all authorise inside their own apps.

What to have ready

Start with the account name and the time the transaction was made. A payment query settles far faster that way than by describing it in general terms. The cashier here lists Boost, Touch ’n Go and USDT TRC20, so say which one was used.

Where to ask

This page describes the site; the operator holds the account, so account questions go to its own support desk. The live chat window is the quickest channel and is staffed in English and Bahasa Melayu. The channels this site lists are Telegram, Live Chat and WhatsApp, and the cashier behind them takes Boost, Touch ’n Go and USDT TRC20.

The same ground for Fish Shooting, Live Games, 4D, Sportsbook is covered on their own pages, alongside the promotion.